Returns & Refund
Returns & Refund Policy
Your satisfaction means everything to us. If you’re not completely happy with your purchase, we’re here to help.
Returns
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You can return items within 7 days of delivery.
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Items must be unused, in their original packaging, and in the same condition you received them.
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Certain items (e.g., sale items, personal care products) may not be eligible for return.
Refunds
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Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
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If approved, your refund will be processed automatically to your original payment method within 3 business days.
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Please note: shipping fees are non-refundable.
Exchanges
Need a different size or color? We’re happy to arrange an exchange where possible. Contact us to set it up.
Damaged or Defective Items
If your order arrives damaged, faulty, or incorrect, contact us within [X days] with photos, and we’ll arrange a replacement or refund at no extra cost.
How to Start a Return
To begin a return or exchange, please reach out to us through the Contact Us page with your order number and reason for return. Our team will guide you through the next steps.